Helping our members during the COVID-19 pandemic

The COVID-19 pandemic has a significant impact on all Australians and we understand that many members may be feeling anxious about their super and their short-term finances.

Contact us over the phone, by email or online

Our aim is to provide members with all the support they need during this period and our number one priority is the health and wellbeing of our members and our staff.

So even though we are no longer conducting face-to-face meeting with members, we remain open and you can still speak with our members services officers, client relationship mangers and financial planners over the phone, by email or online.

We have also provided detailed information about the recent changes to super.

If you are concerned about your super, there are a number of different ways you can manage your super or get in touch with us:

Frequently asked questions

How can I find out the latest details of my super account?

You can use LGS Member Online or the LGS mobile app to view balances and transactions, update personal details, combine your super, switch investment options, view insurance details and statements.

How can I speak to a financial planner?

If you need to speak with a financial planner about your current financial situation, you can request a phone appointment and one of our financial planners will contact you.

The information on this website is of a general nature only and does not take into account your personal objectives, situation or needs. You should consider obtaining professional financial, taxation and or legal advice tailored to your personal circumstances prior to making any financial decision.