We are here to provide you with the support you need

The COVID-19 pandemic has had a significant impact on all Australians with changes to our family life, our work, and our finances.

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The economic and social restrictions have created a high level of volatility on global markets and for short-term super returns.

We understand that many members may be anxious about their super and their long-term finances and we are here to provide the support you need during this period.

Our member services staff, client relationship managers and financial planners are available to help you with your enquiries and other needs.

Our financial planners and client relationship managers have recently recommenced face-to-face meetings with members at our Sydney, Newcastle and Wollongong offices as well as our regional offices, and at some councils. These meetings are strictly by appointment only.

To ensure the wellbeing of our staff and our members, all meetings will be conducted within strict COVID-19 guidelines.

The Federal Government has also made some important temporary changes to super and you can access more information about these changes, our services, as well as our regular market updates below.

See below for the different ways you can contact us or manage your super:

If you or anyone you know needs support and would like to speak to someone, please reach out to one of the following support organisations:

COVID-19 Early Release of super ends 31 December 31 2020


The information on this website is of a general nature only and does not take into account your personal objectives, situation or needs. You should consider obtaining professional financial, taxation and or legal advice tailored to your personal circumstances prior to making any financial decision.