Call LGSS directly on 1300 369 901 or alternatively you can email your queries to
We will respond to your email usually within one working day.
Telephone enquires can be made between 8.30am and 5.00pm each business day. Personal interviews are available between 8.30am and 4.30pm each business day (please call to arrange an interview).
Regional Offices:
Parramatta Ground Floor,
10-14 Smith Street, 1300 369 901
* The Albury satellite office is staffed one day per month - bookings are essential.
Complaint Procedure
We are confident that you will always receive satisfactory service from LGSS and that all your enquiries will any part of our service offering. However, if you are dissatisfied with the service you are receiving, please follow the complaint procedure.
LGSS Pty Limited | ABN 68078003497 | RSE Licence Number L0001243
Local Government Superannuation Scheme Pool A | ABN 74925979278 | Scheme Registration Number R1004656
Local Government Superannuation Scheme Pool B | ABN 28901371321 | Scheme Registration Number R1004663
Personal advice is provided by FuturePlus Financial Services Pty Limited | ABN 90080972630 | AFSL Number 238445